ServiceNow ITSM Lead @ Philadelphia PA (3 days in a week -Hybrid)


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We are looking H1B and H4 EAD with PP No and Linkedin 

Position: ServiceNow ITSM Lead
Location:  Philadelphia PA (3 days in a week -Hybrid)
Mode: Contract

Job Description:

  • 8+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry.
  • Experience and understanding on ServiceNow development and integrations for ITSM module.
  • Experience with ServiceNow issues analysis and fixing for ITSM modules.
  • Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.      
  • Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
  • Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment.
  • Work with a solid understanding of Agile project methodologies and ITIL processes.

Lead Recruiter
Net2Source Inc. | Address: 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA

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