SRE—Redmond, WA (Only Locals)


I hope this mail finds you well !

This is Gaurika Bhatia and I represent Galactic Minds Inc a leading IT staffing organization. I am part of a team responsible for catering major clients those are the world leaders in providing their specific services/solutions. I came across your resume from one of the job boards and found your profile suitable for the below role. Please have a look at the below job description and if that matches with your skillset, please response with your updated resume.

Position- SRE

Location: Redmond, WA (Only Locals)

Must to have:

  • Detailed and clear communication, written and verbal working with stakeholders, X-org communication skills, influencing skills
  • Networking fundamentals
  • PC/server hardware
  • RBAC assignments
  • AAD/AD security groups, permissions, group policy, MFA
  • Windows Client and Server OS, file system permissions
  • Security fundamentals and processes (JEA, change tracking, audit trails, approval/authorizations)
  • Azure fundamentals


  • Receive, triage, and manage IT-related issues reported by end users
  • Drive clarity of reported issues, translating business and user functions into likely technical causes
  • Engage appropriate SMEs and IT teams to resolve issues, based on root cause and area of responsibility
  • Handle escalations in priority/criticality
  • Identify and pull multiple teams together to resolve complex issues
  • Document roles, responsibilities mapped to technical permissions required to fulfill those roles
  • Identify pain points and repeated issues, create action plans to reduce toil
  • Track and drive down MTTR
  • Drive incident bridge calls, engage required SMEs and drive outages to closure
  • Document outage activities, manage regular communications with stakeholders
  • Drive post-mortem reviews with applicable teams
  • Regular reports on overall issue counts, categories, resolution time



Gaurika  Bhatia

Technical Recruiter

Galactic Minds Inc.

3240 E State St, Hamilton Township, NJ 08619

Direct: 732-466-4693






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