very urgent demand // SFDC Developer -Service Cloud // Hybrid role (Atlanta, GA)

Primary Skill Set:
Experience in Service Cloud, APEX Coding in SQL
Salesforce Service Cloud application is used by client Customer Service worldwide teams for Phone, Web, Email, Messaging and Chat channels
Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
Strong Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, Oath and Single Sign-On
Analytical skills and strong experience debugging and resolve issues/defects
Experience with Salesforce Governor limits
Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization – Lightning components, APEX Class, Triggers, Visualforce pages, Formulas
Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts
Experience with data updates / data migration using Data Loader and other Salesforce tools
Participate in discussions and negotiations with business representatives about requested functionality
Participate in the code reviews and ensure the code achieves appropriate test coverage
Ability to author technical solution approach and design documentation
Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum
Salesforce Certification: Admin, Platform Developer 1
Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team
Some Project Management Skills
Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)
English written and verbal communication skills