Windchill Administrator -C2C roles- Remote

Location: Remote

Job Description

Role Descriptions: Technical Environment

Platform PTC Windchill (administration and deployment across multiple environments).
Operating System Linux (service operations, file management, troubleshooting, log review).
CICD and Release Tooling Jenkins pipelines Jira for work items, defects, and release tracking.
Regulated Operations Production change controls, release documentation, and operational validation aligned to MedTech quality and compliance expectations.

Major Duties

Responsibilities:

Perform deployment activities requiring full Windchill administrative access, including configuration updates, application lifecycle operations, and environment validation.
Prepare environments for releases, validate deployment readiness, and perform post-deployment verification activities.
Participate in Agile scrum ceremonies (standups, sprint planning, backlog refinement) to align deployment work with sprint commitments.
Manage and execute deployment-related work items, defects, and release tasks in Jira.
Perform hands-on Linux-based deployment and administration activities, including file management, service operations, and troubleshooting where needed.
Monitor deployments for issues and take corrective action within defined authority, escalating when appropriate.
Support rollback execution and production issue resolution related to deployments.
Ensure compliance with documented deployment methodologies, release controls, and change management standards.
Maintain and improve deployment documentation, runbooks, and operational checklists.
Proactively identify deployment risks, inefficiencies, or gaps and recommend improvements.

Success Criteria (First 30-90 Days):

Independently execute end-to-end deployments to Dev, QA, and Production following documented change and release controls (including pre-checks, implementation, verification, and evidence capture).
Demonstrate consistent, repeatable deployment outcomes by reducing avoidable deployment defects through strong validation and checklist discipline.
Own and improve at least one runbook/operational checklist (clarify steps, add rollback guidance, and align with audit/compliance expectations).
Establish trusted working rhythm with Scrum/Kanban teams and release stakeholders by providing clear status, risks, and go/no-go readiness updates aligned to sprint and change windows.

Qualifications

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.

Experience

3-5 years of relevant professional experience, including hands-on Windchill administration and deployment activities.
3-5 years of Linux experience.
Formal training or certifications related to Windchill, Linux, and release management.
Strong familiarity with Jenkins and deployment pipelines.
Experience supporting business critical platforms in regulated environments (MedTech, healthcare, life sciences, or manufacturing preferred).
Strong familiarity with monitoring/logging and incident management.