Teleperformance Fort Lauderdale is a global leader in outsourced customer experience management, serving top brands across industries. With a strong presence in Fort Lauderdale, Florida, Teleperformance offers a range of services, including customer support, technical assistance, and sales solutions. This article explores Teleperformance Fort Lauderdale’s operations, career opportunities, benefits, and impact on the local economy.
Key Takeaways
- Teleperformance Fort Lauderdale provides customer service, technical support, and sales solutions for global brands.
- The company offers competitive salaries, benefits, and career growth opportunities.
- Employees appreciate the inclusive work culture and training programs.
- Teleperformance contributes to Fort Lauderdale’s job market and economy.
- Job seekers can find roles in customer service, team leadership, and specialized support.
Overview of Teleperformance Fort Lauderdale
Teleperformance operates multiple contact centers in Fort Lauderdale, employing thousands of professionals. The company partners with Fortune 500 clients, delivering multilingual customer support across industries like telecommunications, healthcare, finance, and e-commerce.
Fort Lauderdale’s strategic location, diverse talent pool, and business-friendly environment make it an ideal hub for Teleperformance’s operations. The company emphasizes innovation, leveraging AI and automation to enhance customer interactions while maintaining a human touch.
Career Opportunities at Teleperformance Fort Lauderdale
Teleperformance Fort Lauderdale hires for various roles, including:
1. Customer Service Representatives
- Handle inbound/outbound customer inquiries.
- Assist with billing, troubleshooting, and account management.
- Requires strong communication and problem-solving skills.
2. Technical Support Agents
- Provide IT and product-related assistance.
- Troubleshoot software, hardware, and connectivity issues.
- Ideal for candidates with technical certifications or experience.
3. Sales Associates
- Promote products/services via phone, chat, or email.
- Meet sales targets and upsell when possible.
- Commission-based incentives available.
4. Team Leaders & Supervisors
- Manage teams of customer service agents.
- Monitor performance metrics and provide coaching.
- Requires leadership experience in a call center environment.
5. Bilingual Agents (Spanish, French, Portuguese, etc.)
- Support customers in multiple languages.
- Higher pay rates for bilingual proficiency.
Employee Benefits & Work Culture
Teleperformance Fort Lauderdale offers competitive benefits, including:
- Health Insurance – Medical, dental, and vision coverage.
- Paid Training – Comprehensive onboarding programs.
- Career Growth – Internal promotions and skill development.
- Flexible Schedules – Full-time, part-time, and remote options.
- Employee Discounts – Access to retail, travel, and wellness perks.
Employees highlight the company’s inclusive culture, team-building activities, and recognition programs.
Teleperformance’s Impact on Fort Lauderdale’s Economy
As a major employer, Teleperformance boosts the local economy by:
- Creating thousands of jobs in customer service and IT.
- Partnering with local colleges for recruitment and training.
- Supporting diversity through multilingual hiring initiatives.
How to Apply for Jobs at Teleperformance Fort Lauderdale
Interested candidates can:
- Visit the Teleperformance Careers Page.
- Search for Fort Lauderdale openings.
- Submit an online application and resume.
- Attend virtual or in-person interviews.
About
What types of jobs are available at Teleperformance Fort Lauderdale?
Teleperformance hires for customer service, technical support, sales, and leadership roles.
Does Teleperformance offer remote work options?
Yes, some positions allow remote work, depending on the client’s requirements.
What is the average salary at Teleperformance Fort Lauderdale?
Salaries vary by role, but customer service reps typically earn $13–$17/hour, with higher pay for bilingual agents.
Are there opportunities for career advancement?
Yes, employees can progress to supervisory, training, or managerial roles.
What benefits does Teleperformance provide?
Benefits include health insurance, paid training, employee discounts, and performance bonuses.
Final Thoughts
Teleperformance Fort Lauderdale is a key player in the customer service outsourcing industry, offering stable employment, career growth, and a positive work environment. Whether you’re starting your career or seeking advancement, Teleperformance provides valuable opportunities in a dynamic industry.
For job seekers in Fort Lauderdale, this company is worth considering for its competitive pay, benefits, and commitment to employee development.